Contact Us

Mon - Fri 8:00 AM - 5:00 PM PST

This is a general contact form monitored during normal business hours (Monday through Friday, 8:00 AM to 5:00 PM PST). We can help connect you with the appropriate BASS Medical Group office or provider, answer general questions about our services, and direct you to the correct contact information.For your privacy, please do not include personal health information (PHI) such as medical record numbers, insurance information, Social Security numbers, dates of birth, or detailed medical history.Appointment scheduling, cancellations, and rescheduling are handled directly by each physician's office. BASS Medical Group does not operate a central scheduling line. If you need to cancel or change an appointment, please contact your provider's office directly. This form is not monitored after business hours or on weekends and should not be used for urgent scheduling requests.Important: This form is not monitored by the Medical Records (Health Information Management) department and should not be used to submit subpoenas, medical records requests, workers' compensation requests, legal service of process, or other legal documents. These submissions will not be processed through this form and may delay your request. Please contact the appropriate BASS Medical Group provider's office directly to obtain the correct records or legal contact information.Do not use this form for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

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