Payment Instructions
1
Ensure your pop-up blocker is disabled.
2
Enter your email address accurately to ensure you receive your payment receipt.
3
Enter the billing address and ZIP Code associated with your card accurately.
4
Provide your correct account number so your payment can be applied to the appropriate account.
Note: Incorrect or incomplete information may cause your payment to be declined, delayed, or applied to the wrong account. Our payment processor uses Address Verification System (AVS) security checks. A transaction may be declined if the information does not match or if the card issuer does not support address verification.
Important: While the payment portal may work on mobile devices, we strongly recommend using a desktop or laptop computer to avoid potential issues with form submission, payment processing, or receipt delivery.
Refund Policy: If you believe you made a payment in error or applied a payment to the wrong account, please contact our Billing team for assistance at 925-627-3424 or call the billing number listed on your statement. Please have your payment confirmation and account information available when you call.